Shipping policy

Thank you for shopping with Zèloura Beauty. We're committed to getting your order to you as quickly and carefully as possible.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your order weight and delivery location. We ship within the United States only.

Estimated Delivery Times Delivery times vary depending on your location and the shipping method selected at checkout. Please note that delivery timeframes are estimates and are not guaranteed.

Order Tracking Once your order has shipped, you'll receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages Zèloura Beauty is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 7 days of delivery at zelourabeauty26@gmail.com so we can assist you.

Questions? Reach out to us at zelourabeauty26@gmail.com — we're happy to help.